Overview
You can request permanent deletion of your Lifo account and associated personal data at any time. This page explains how to submit a request and what happens to your information.
Français
Vous pouvez demander la suppression définitive de votre compte Lifo et de vos données personnelles à tout moment.
How to request deletion
Send an email from the address linked to your Lifo account:
Email: support@afridecision.com
Subject line: Lifo account deletion request
Please include:
- The email address or phone number used to register
- Your full name as shown in the app
- A brief confirmation that you want permanent deletion
We will verify ownership of the account before processing the request, usually within 30 days.
Français
Envoyez un e-mail à support@afridecision.com depuis l'adresse associée à votre compte, avec l'objet « Demande de suppression de compte Lifo ». Nous traiterons la demande après vérification, généralement sous 30 jours.
What is deleted
- Your profile (name, email, phone, photo, preferences)
- Learning progress and level selection
- Community messages linked to your identity
- Authentication records on our servers and Firebase (where applicable)
Français
Sont supprimés : profil, progression, messages communautaires et identifiants d'authentification associés.
What may be retained
We may keep limited records where required by law, for fraud prevention, or to resolve disputes. Such data is minimised and cannot be used to restore your account. See our Privacy Policy for details.
Français
Certaines données peuvent être conservées pour obligations légales ou prévention de la fraude, conformément à notre politique de confidentialité.
Need help?
If you have trouble deleting your account or have questions about your data:
Email: support@afridecision.com
Related: Terms of Service · Privacy Policy
Français
Pour toute question : support@afridecision.com